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Terms & Conditions
Welcome to Ritzlane Luxury Outdoor Furniture. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.
2. Products and Services
Product Information: We strive to provide accurate descriptions of our furniture. However, slight variations in color, texture, and finish may occur due to screen display or material differences.
Customization: Customized orders are subject to additional terms, including pricing, lead time, and design approvals.
3. Orders and Payments
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Order Confirmation: Orders are confirmed only after full or partial payment as specified during checkout.
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Payment Security: Payments are processed through secure gateways. Ritzlane does not store sensitive payment details.
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Cancellation Policy: Orders can be canceled within 24 hours of placement, unless the order has already been processed or shipped.
4. Shipping and Delivery
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Shipping Policy: Delivery timelines are estimates and may vary due to unforeseen circumstances.
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International Shipping: For orders outside India, additional duties and taxes may apply and are the responsibility of the buyer.
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Damage During Transit: Inspect products upon delivery. Any damages must be reported within 48 hours of receipt with photographic evidence.
5. Returns and Refunds
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Eligibility for Returns: Returns are accepted only for manufacturing defects or transit damage.
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Non-Refundable Items: Customized furniture or sale items are not eligible for returns or refunds.
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Refund Processing: Refunds, if approved, will be processed within 7–10 business days.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the intellectual property of Ritzlane unless stated otherwise. Unauthorized use is prohibited.
7. User Conduct
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Users must not engage in activities that harm the website or its users.
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Prohibited activities include data mining, spamming, or uploading malicious code.
8. Privacy and Data Use
Your personal data is processed in compliance with our Privacy Policy and applicable laws, including GDPR and CCPA.
9. Third-Party Links
Our website may include links to third-party websites. Ritzlane is not responsible for the content or practices of these external sites.
10. Disclaimer of Liability
Ritzlane is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by law.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on this page.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
RITZLANE
OPP WHITE HOUSE
GOTRI - VASNA ROAD
BHAYLI , VADODARA GUJARAT
390015
Phone: 089801 49999
Email : info@ritzlane.in
By using our website, you consent to our Privacy Policy.

Great furniture quality and design. Also very good after sales service. Would definitely buy again.
If you are looking to give your outdoors a fresh look then Ritzlane is the place to be ! Best outdoor furniture brand out there .
Some of the best Outdoor furnitures out there , Wicker collection is a personal favourite.
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